Source: diario9.com

The tickets bought at our website will be delivered always before 13:00 on the event day. The exact time depends on the type of event you are going to.

Football

FC BARCELONA & RCD ESPANYOL

- La Liga football matches: the delivery of the tickets is during the week of the match, within Saturday at 1 pm. The tickets can also be picked up the day of the match (8.30 am – 8.30 pm) at the Tourism Office in Plaça Catalunya (Barcelona).
- European competitions and matches on weekdays: tickets are delivered the day of the match by 1 pm. You can also pick up your tickets at the Tourism Office in Plaça Catalunya (Barcelona) from 8.30 am until 8.30 pm.

REAL MADRID

- La Liga Football matches: tickets are delivered to Madrid during the week of match, before Saturday by 2 pm. You can also pick up your tickets the day of the match from 12 pm at the Pick Up Point – iNEO Tourism Office (Calle Carlos III, n. 1, Madrid).

- European competitions and middle week matches: the delivery of the tickets is in Madrid the day of the match before 2 pm. The tickets can also be collected the day of the match at the Pick Up Point – iNEO Tourism Office (Calle Carlos III, n. 1, Madrid).

CLUB ATLÉTICO DE MADRID

- The tickets must be collected during the day of the match at the museum of Atlético de Madrid (Paseo de la Virgen del Puerto, 67, Madrid).

RCD MALLORCA, MALAGA CF and SEVILLA FC       

- The tickets must be collected at the ticket office which is in the stadium (from 2 hours before the match).